ServiceM8, set up by a pest controller for pest controllers.
Stop fighting your job software. We set up ServiceM8 the way a working pest business actually runs it — pest-specific forms, quoting, booking, follow-ups and training — so your techs finish the job, the report and the invoice on site.
- We run our own pest business on ServiceM8 every day
- Pest & termite report forms ready to brand as yours
- New to ServiceM8 or already on it — we take it from here
What we do
Four ways we get ServiceM8 working for you
Pick one or run the lot. Every engagement starts with a short fit call and a fixed-price plan — no open-ended hourly billing.
Consultation & plan
We map how your jobs flow today and where time and money leak out.
- Workflow review
- Add-on recommendations
- Written setup plan
Full setup
Your account built properly from day one, or cleaned up if it's a mess.
- Job templates & queues
- Price list & materials
- Security roles & staff
- Xero / accounting sync
Forms & templates
Pest-specific report forms that turn tech taps into a branded PDF your customer actually reads.
- General pest & termite reports
- Treatment & safety forms
- Branded quote & invoice templates
Training & support
Office and field staff trained on your setup — then we stay on as your first call when questions come up.
- Office & tech training
- Knowledge articles & videos
- Ongoing Support Partner
Pricing
Fixed-price packages
Pick the package that fits your team. All prices are in AUD and exclude GST. Every package starts with a free 20-minute fit call. You pay 50% upfront and 50% before go-live.
Quick Start
$990 + GST
For owner-operators and small teams getting started on ServiceM8.
- Up to 3 staff
- Account, security roles & queues set up
- Branded quote, invoice & job card
- Price list up to 50 items
- Xero connected
- General pest report form
- 90-minute owner training
- 14 days support after handover
Pro Pest
$2,950 + GST
The full pest-business setup. Online booking, automation and the complete form pack.
- Up to 6 staff
- Everything in Quick Start
- Full pest form pack
- Online booking with your pricing
- Automations: reminders, quote chase, overdue invoices, reviews, annual re-inspections
- Email Inbox: work orders straight into jobs
- Price list up to 150 items
- Contact import up to 1,000
- 2 hrs office + 1 hr tech training
- 30 days support after handover
Elite
$5,500 + GST
Done-for-you for larger teams, strata and commercial work.
- Up to 12 staff
- Everything in Pro Pest
- QR-labelled bait & termite stations (2 asset types)
- 10 Knowledge articles on the job card
- 1 custom form built to your spec
- Unlimited price list
- Contact import up to 2,000 plus open jobs
- Half-day on-site training (Brisbane)
- 60 days support after handover
À la carte
| Pest form pack General pest, termite inspection, treatment/chemical record and job safety (JSA), branded as yours. For businesses already on ServiceM8. | $790 |
| Custom form build | $950 |
| Health check & clean-up Half-day audit plus a written fix list. | $690 |
| Remote training session (2 hrs) | $390 |
| Hourly work | $195/hr |
Monthly support
| Support Partner First point of contact, priority email and phone, up to 1 hour of changes a month. | $149/mo |
| Support Partner Plus Up to 3 hours a month, a quarterly review, and setting up new staff. | $349/mo |
All prices exclude GST. The ServiceM8 subscription is billed by ServiceM8 directly.
Why Bug Boss
We're not consultants who read the manual. We use it on real jobs.
Bug Boss is a working pest control business. Every form, template and automation we set up for you has been run on live residential, strata and commercial jobs first.
Termite inspections, barriers, bait stations, re-services, warranties — set up the way your industry works, not a generic trade template.
Techs who can quote and invoice on site close more work the same day. We set permissions to keep jobs moving, not stuck waiting on the office.
You know what you're getting and what it costs before we start.
As your connected ServiceM8 Partner, we're your first call for questions — no waiting in a queue.
How it works
From first call to running smooth
Fit call
20 minutes, free. We check ServiceM8 is right for you.
Consultation
We review your workflow and send a fixed-price plan.
Setup
Templates, forms, pricing, add-ons and integrations built.
Training
Office and techs trained on your setup, on the app and desktop.
Support
We stay connected as your Support Partner.
Add-ons we set up
Get the features you're already paying for working
Most businesses use a fraction of ServiceM8. These are the add-ons that pay their way in a pest business.
Questions
Before you book
Do I need to be on ServiceM8 already?
No. If you're new, we'll set up your account from scratch through our partner link so you're connected to us from day one. If you're already on it, we'll review and clean up what you have.
I'm not a pest controller — can you still help?
Yes. Pest and termite businesses are our specialty, but the same setup, booking, forms and training work for most trade and service businesses.
How much does it cost?
Setup packages start at $990 + GST, and monthly support starts at $149 + GST. See pricing for what each package includes. The ServiceM8 subscription itself is billed by ServiceM8 directly.
Does it work on Android?
Yes. ServiceM8 has iOS and Android apps, and we train your techs on whichever devices they use.
Can I use your report forms in my own business name?
Yes. Our pest and termite forms are set up with your branding, licence details and contact info.
What happens after setup?
We stay connected as your ServiceM8 Support Partner, so you have one point of contact when staff change, you add services or something stops working.
Get started
20 minutes. No pitch. Just whether it fits.
Tell us how many staff you run and what's slowing you down. We'll tell you straight whether ServiceM8 is the answer and what it would take.
[email protected] · Mon–Fri 7am–5pm